A roof leak turned out to have not one, but two causes: three broken roof tiles and a blocked drain. The missing materials? They happened to be sitting next door.
A leak. But where was it actually coming from?
The job started with a leak around the roof and gutter.
With a leak, the problem downstairs is usually easier to see than the cause upstairs.
Water is appearing where it shouldn't.
Someone still has to work out why.
Mohamed and his colleague went to investigate.
Not just the place where the water was visible, but the roof and drainage around it as well.
And it quickly became clear that one repair probably wasn't going to be enough.
With a leak, the problem downstairs is usually easier to see than the cause upstairs.
Water is appearing where it shouldn't.
Someone still has to work out why.
Mohamed and his colleague went to investigate.
Not just the place where the water was visible, but the roof and drainage around it as well.
And it quickly became clear that one repair probably wasn't going to be enough.
Not one cause, but two
The first discovery: three roof tiles were broken.
The second: the drain from the dormer into the gutter was blocked.
Two separate problems that could both cause water to end up where it shouldn't.
So simply clearing the drain and hoping for the best wasn't enough.
The broken roof tiles needed replacing too.
There was only one fairly practical problem.
They needed replacement tiles.
The second: the drain from the dormer into the gutter was blocked.
Two separate problems that could both cause water to end up where it shouldn't.
So simply clearing the drain and hoping for the best wasn't enough.
The broken roof tiles needed replacing too.
There was only one fairly practical problem.
They needed replacement tiles.
And then the neighbour turned out to have spare roof tiles
Some solutions are sitting in the professional's van.
Others are apparently sitting one house away.
A helpful neighbour still had some matching roof tiles lying around.
Exactly what was needed.
Mohamed and his colleague could carry on with the job.
The damaged tiles were replaced.
The blocked drain was cleared.
And suddenly the leak had two fewer possible causes.
Others are apparently sitting one house away.
A helpful neighbour still had some matching roof tiles lying around.
Exactly what was needed.
Mohamed and his colleague could carry on with the job.
The damaged tiles were replaced.
The blocked drain was cleared.
And suddenly the leak had two fewer possible causes.
Now they just needed the rain to cooperate
There is one slightly inconvenient thing about repairing a leak.
The weather gets to mark your final exam.
The problems they had found were repaired, but only another spell of rain would show whether the water really stayed out.
And that was explained honestly too.
No more leaking? Great.
Does the water return? Then they keep investigating.
No complicated promises.
Just fix what you find and keep looking if the problem turns out not to be completely solved.
There. Sorted.
The weather gets to mark your final exam.
The problems they had found were repaired, but only another spell of rain would show whether the water really stayed out.
And that was explained honestly too.
No more leaking? Great.
Does the water return? Then they keep investigating.
No complicated promises.
Just fix what you find and keep looking if the problem turns out not to be completely solved.
There. Sorted.
The review behind this story
This story is based on a review from a Zoofy customer.
★★★★★ 5 stars
“Mohamed and his colleague worked professionally, quickly and neatly. He gave a very clear and friendly explanation of what was wrong and how he was going to solve it.
It turned out that three roof tiles were broken and the drain from the dormer into the gutter was blocked. They repaired all of it. Luckily, a kind neighbour still had some roof tiles lying around.
The leak is probably solved now, but we will only know for sure once it has rained for a few days. If not, he will continue investigating.
We are very happy with the work that was carried out and with the pleasant contact as well.”
“Mohamed and his colleague worked professionally, quickly and neatly. He gave a very clear and friendly explanation of what was wrong and how he was going to solve it.
It turned out that three roof tiles were broken and the drain from the dormer into the gutter was blocked. They repaired all of it. Luckily, a kind neighbour still had some roof tiles lying around.
The leak is probably solved now, but we will only know for sure once it has rained for a few days. If not, he will continue investigating.
We are very happy with the work that was carried out and with the pleasant contact as well.”
About the professional
Mohamed Ibrahim from FADMO B.V.
This job was carried out through Zoofy by Mohamed Ibrahim and a colleague from FADMO B.V.
Mohamed has been active through Zoofy for more than six years. His current Zoofy profile lists FADMO B.V. as a Top Pro, with a rating of 4.47 out of 5 based on more than 1,100 customer reviews.
But something else stands out in this particular job.
Not just repairing the first visible problem, but continuing to look for the actual cause.
Three broken roof tiles.
One blocked drain.
Two problems dealt with.
And if the next rain shower shows there is still something else going on?
Keep looking.
View FADMO B.V.'s profile →
This job was carried out through Zoofy by Mohamed Ibrahim and a colleague from FADMO B.V.
Mohamed has been active through Zoofy for more than six years. His current Zoofy profile lists FADMO B.V. as a Top Pro, with a rating of 4.47 out of 5 based on more than 1,100 customer reviews.
But something else stands out in this particular job.
Not just repairing the first visible problem, but continuing to look for the actual cause.
Three broken roof tiles.
One blocked drain.
Two problems dealt with.
And if the next rain shower shows there is still something else going on?
Keep looking.
View FADMO B.V.'s profile →
Got a leaking gutter or roof?
With a leak, what you see is often only the result.
The place where the water appears is not necessarily where the problem starts.
A roof tile may be damaged.
A drain may be blocked.
A connection may be leaking.
Or several things may be going wrong at the same time.
You can, of course, keep looking up at the roof from the ground yourself.
That usually doesn't make the cause much clearer.
A roofer can inspect the roof and drainage and determine what actually needs repairing.
Have your gutter repaired →
Not sure where the leak is coming from yet?
Have your roof leak inspected and repaired →
Are some roof tiles damaged?
Have broken roof tiles replaced →
The place where the water appears is not necessarily where the problem starts.
A roof tile may be damaged.
A drain may be blocked.
A connection may be leaking.
Or several things may be going wrong at the same time.
You can, of course, keep looking up at the roof from the ground yourself.
That usually doesn't make the cause much clearer.
A roofer can inspect the roof and drainage and determine what actually needs repairing.
Have your gutter repaired →
Not sure where the leak is coming from yet?
Have your roof leak inspected and repaired →
Are some roof tiles damaged?
Have broken roof tiles replaced →
Schedule a professional right away?
Quickly find a reliable professional in your area.
Book your job →
My name is Wilm, a construction and home improvement expert at Zoofy, with many years of experience in the construction and renovation sector. Over the years, I have supervised countless projects, ranging from small maintenance jobs to full-scale renovations. This hands-on experience has taught me how essential transparency in pricing and quality is for every project.
At Zoofy, I share my knowledge about construction costs, pricing, and smartly comparing jobs. Whether it’s the cost of a painter, a plumber’s hourly rate, or the price of a complete bathroom renovation, I help you understand what a fair price is and what to look out for.
My goal is to make home improvement projects more transparent, so everyone knows where their money goes. By combining up-to-date pricing information with real-world experience, I make it easier to find the right professional—without any surprises afterward.