Store maintenance, sorted quickly and properly. Fixed in no time.
A leak, broken lighting or a faulty socket can hit your sales straight away. With Zoofy you quickly arrange the right professional for maintenance, installation and repairs in your store. You book and pay through Zoofy, get support with any questions, and can easily rebook a good professional afterwards. That way you build a trusted team of professionals, without having to search all over again every time.
A small defect can cost you customers
In your store everything needs to keep working. Broken lighting takes the atmosphere out of your window display, a blocked drain closes the toilet and a fault in the till or electrics can bring your sales to an immediate halt.
With Zoofy you dispatch the job straight to a suitable professional. The job, payment and invoicing all run through Zoofy. So you have one point of contact and you are not on your own when questions come up during or after the job.
Zoofy takes care of it, so your store can simply stay open.
For maintenance across your whole store
From shop floor and window display to stockroom, sanitary facilities and entrance. Through Zoofy you arrange, among others:
Job not listed? Describe what needs to happen and add photos. Then we find a suitable professional.
From report to trusted professional
Without calling several companies yourself or waiting a long time for quotes.
Describe the problem
Tell us what is going on, where the job takes place and when the professional can come by.
Zoofy finds a professional
We dispatch the job within our network based on trade, location and availability.
The professional does the job
The appointment is confirmed and the professional arrives at the agreed time.
Everything runs through Zoofy
You receive the invoice via Zoofy and can come to us with any questions about the work.
Rebook the same professional
Happy? Request them again straight away via your account or the Zoofy App for the next job.
More certainty before, during and after the job
Pre-screened professionals
Zoofy screens professionals before they can carry out jobs through the platform. After every job they are reviewed by customers.
Clarity on costs
You see a fixed price or the applicable hourly rate upfront. Additional work and materials are always discussed first.
Payment and invoicing via Zoofy
The financial handling runs centrally through Zoofy. Afterwards you receive a business invoice with the correct company details.
Support whenever you need it
Have a question about the appointment, the work or the completion? Then you can turn to Zoofy for support.
Warranty on eligible work
Warranty is available for many jobs. With Zoofy Premium, warranty is included as standard on eligible jobs.
Your own team of trusted professionals
Found a good professional? Save them in your account and rebook them directly next time. That way you build a fixed team around your store.
Thousands of jobs, one steady standard
"Lighting in the store and window display replaced in one morning. Tidy work and clear upfront on the cost."
"Blockage in the staff toilet fixed quickly, without having to close the store. Invoice went neatly to the company."
"We have several branches. Nice that we can rebook the same professional who already knows the store. Saves explaining."
Suitable for one location and for multiple branches
Independent stores and specialty shops
Quickly arrange help with problems that disrupt your sales or customer experience. Easily rebook a professional you are happy with for the next job.
Retail chains and franchisees
Dispatch jobs across different locations without maintaining a separate supplier network per branch. Good professionals can be deployed again at the same or another store.
Shopping centres and property management
Book professionals for repairs in retail units, common areas, sanitary facilities and technical installations. So you work more often with professionals who already know the building.
Also for planned maintenance
Not every job is urgent. Zoofy can also be used for work you want to plan in advance, outside your opening hours.
By rebooking the same professional, you do not have to explain things all over again and you work more often with someone who already knows your store.
- ✓ Painting, wallpapering and repair work
- ✓ Maintenance of lighting and electrics
- ✓ Maintenance of refrigeration and air conditioning
- ✓ Maintenance of doors, locks and access
- ✓ Small changes to fit-out or window display
- ✓ Recurring maintenance jobs
A reliable professional always in your pocket
- Track the status of ongoing jobs
- Quickly get in touch with the professional
- View previous bookings
- Save professionals you are happy with
- Rebook the same professional in one tap
Frequently asked questions
Through Zoofy you arrange professionals for a wide range of store jobs, such as plumbing, electrics and lighting, furniture and shelving assembly, painting and repair work, refrigeration and air conditioning, floors, locks and doors, and cleaning.
Job not listed? Describe what needs to happen and add photos, then we find a suitable professional.
Booking, payment and invoicing all run through Zoofy. Professionals are screened in advance and reviewed after every job. If you have a question about the appointment or the work, you can turn to Zoofy for support.
Warranty is available for many jobs. With Zoofy Premium, warranty is included as standard on eligible jobs.
Yes. For urgent store jobs, such as a leak or an electrical fault, you can request a professional with priority at Zoofy. Choose 'today' when booking, and priority is activated automatically while we dispatch the job straight away within our network.
Yes. If you are happy with a professional, you can request them again via your account or the Zoofy App. That way you work more often with someone who already knows your store and you do not have to explain things all over again. Availability depends on their schedule and the type of job.
You simply provide a separate billing address and email address. The invoice is issued in the company name, so you receive a business invoice with the correct company details and your administration stays clear.
After the job is completed you receive a digital invoice, which you pay securely via a QR code or payment link, and never directly to the professional.
Costs differ per job and trade. Zoofy works with transparent rates you can view upfront, so you know where you stand before you book. We work with fixed prices per job and with hourly rates, and you pay no call-out charges.
If extra work or materials are needed during the job, the professional always discusses this clearly with you first. Material and any parking costs are charged separately and always paid securely via Zoofy.
The warranty differs per job. For installation and assembly jobs a standard warranty period of two months applies. In special situations, such as emergency repairs or leaks, this may differ. It is best to discuss the exact warranty with the professional who does the job.
All professionals are screened in advance and hold valid liability insurance. Want extra certainty? Then you can choose the Zoofy Warranty package (€9.95 per job). With Zoofy Premium, warranty is included as standard on eligible jobs.
Booking single jobs is always possible, at a fixed price upfront. Does your store need maintenance more often?
With Zoofy Premium you benefit on every eligible job from no service fees, fixed rates, priority for urgent work and warranty included as standard. That way you combine the flexibility of a nationwide network with the familiarity of a fixed team around your store.
Certainty on every store job
With Zoofy your store has a reliable maintenance partner for all jobs in and around the building. Book a screened professional, arrange payment and invoicing through Zoofy and bring a good professional straight back in next time.
Less searching. More certainty. A trusted team for your store.
Store maintenance. Fixed in no time.