Book a trusted professional for home tasks
Fixed in no time

Zoofy is the online platform that lets you quickly and easily book a reliable professional for jobs in and around your home. You choose which job you want to have done and when you would like to be helped. You see the rate upfront, so you know exactly what to expect.

Unlike comparison websites, Zoofy does not let you request multiple non-binding quotes. Instead, you book a qualified professional directly, without endless searching, calling around or waiting for replies. As soon as a professional accepts your request, the appointment is confirmed and you know exactly when you will be helped.

All professionals on Zoofy are screened in advance and continuously assessed on quality and customer satisfaction. This gives you the assurance that you will be helped by a reliable specialist. During the job, additional work or material costs may be required. In that case, the professional will always discuss this with you clearly before any extra costs are made. Material costs and any parking costs are not included in the standard rate.

The big advantage of Zoofy is that everything runs safely and transparently through the platform. You do not pay the professional directly, but pay Zoofy securely via a QR code or payment link. Zoofy only pays the professional once you are satisfied with the completed job. This means Zoofy has every interest in making sure the job is done properly and that you are happy with the result.

This way, you can get your job done quickly, reliably and without surprises with the reassurance of a platform that puts quality and service first.

Want to learn more about who we are and how Zoofy works?
Read more about who we are and what matters to us.

You can easily find the right job using the search bar on Zoofy. Type in what you need help with, for example “leakage”, “hang a lamp” or “replace a socket”, and choose the job that best matches your situation.

You can also browse through the different trade categories, such as plumber, electrician, handyman or painter. Not sure which job to choose? You can also describe your job using the chatbot. It will guide you step by step to help you find the right service.

Do you want to have several small jobs done at the same time? Then it is best to book a professional by the hour, such as a handyman by the hour when the jobs fall within the same trade category. This is useful for multiple small tasks in and around the home. If the work involves different types of jobs or a larger project with several trades involved, a contractor is often the better choice.

Would you prefer to receive a quote first, for example for a larger or more complex job? Then it is best to mention this in the request form during your booking. You will receive one quote from the professional who accepts your job. This quote is carefully checked by Zoofy before it is sent to you. This way, you keep clarity and certainty, without having to compare different parties yourself.

Have you found the right job or professional? Click ‘Book the job’ to start your request. You will then book a professional who can carry out your job. You can book a specific job at the rate shown upfront, or in some cases book a professional by the hour when the work is harder to define in advance.

During the booking process, you first choose when you would like the job to be carried out. The rate may vary depending on the selected day and time. Higher rates may apply for jobs carried out today, tomorrow or during the weekend. You then describe exactly what needs to be done. In the form, you can share additional information about the situation, so the professional can properly assess what is needed. Based on the details you provide, the rate shown upfront may be adjusted. This can apply to both a fixed hourly rate and a fixed price per job.

You then enter the job address and your contact details. These details are only shared with the professional who accepts your job. Once you have placed your booking, you will immediately receive a link to your personal booking page. On this page, you can easily view, change or cancel your request.

As soon as a professional accepts your request, the appointment is confirmed. The professional will then contact you directly, so you know exactly when they will visit.

After the job is completed, you review the professional and pay Zoofy securely via QR code or payment link. Any additional costs, such as materials or parking costs, are charged separately. You always pay these costs securely via Zoofy and never directly to the professional. If any extra work or additional costs are required during the job, the professional must always discuss this with you clearly in advance.

This way, you can book a professional through Zoofy easily, safely and without hassle.

At Zoofy, you can see the rate for the job you want to book upfront. This way, you know what to expect before placing your request. Zoofy works with two types of rates: fixed-price jobs and hourly-rate jobs.

For a fixed-price job, you pay a predetermined price for the agreed work. This mainly applies to jobs that can be clearly defined in advance, such as a specific installation, repair or assembly job.

For an hourly-rate job, you pay a fixed hourly rate for the time the professional needs. This is useful when it is harder to determine in advance exactly how much work is required, or when you want to have several small jobs done at the same time.

If you clearly describe what needs to be done in your request, the professional can often give an indication of the expected time in hours after accepting the job. This also gives you a better idea of what the costs may be based on the agreed hourly rate. Based on the information you provide in the form, the rate shown upfront may be adjusted to a fixed rate. This can apply to both fixed-price jobs and hourly-rate jobs. If you are not satisfied with the communication about the price with the professional, you can always choose a new professional or send us a message.

The rate may vary depending on the selected day and time. Higher rates may apply for jobs carried out today, tomorrow or during the weekend. During the booking process, you choose when you would like to be helped and see the rate that applies.

At Zoofy, you do not pay any call-out charges. Additional costs are only charged separately in the case of extra work for a fixed-price job, additional material costs or parking costs. If any extra work or additional costs are required during the job, the professional is obliged to clearly discuss this with you before continuing.

You always pay all costs securely via Zoofy and never directly to the professional. After the job is completed, you review the professional and pay Zoofy via a QR code or payment link. This keeps the payment safe, clear and easy to manage.

Zoofy works with independent professionals and small trade businesses throughout the Netherlands. This includes plumbers, electricians, handymen, painters and other specialists for jobs in and around the home.

We have been active for 10 years and have built a strong network of professionals during that time. By continuously screening, reviewing and selecting, we work with the professionals and trade businesses that best meet Zoofy’s quality standards.

Before a professional or trade business can accept jobs through Zoofy, they are checked. We look at factors such as experience, area of expertise, reviews, references, portfolio and business details. We also assess whether the professional works in a reliable, customer-focused and professional way.

Professionals who work through Zoofy must have the correct business registration and valid liability insurance. This gives you extra protection in case something unexpectedly goes wrong during the job.

Even after approval, we continue to monitor quality. After every job, customers can review the professional. We use these reviews to continuously assess the quality of our network. We take all feedback seriously and handle it personally through our customer service team. If there is any confusion, dissatisfaction or a dispute, we actively help to find the best possible solution.

Professionals who deliver good work, keep clear agreements and treat customers well build a strong rating. If the quality of work or communication does not meet our standards, we can address this with the professional or trade business, or exclude them from the platform or from specific jobs.

Professionals are also required to clearly communicate in advance if extra work or additional costs are needed. Costs such as materials or parking are charged separately, but you always pay them safely through Zoofy and never directly to the professional. This way, we make sure you are helped by a reliable professional and that the job is arranged safely, clearly and professionally.

he guarantee depends on the type of job. For installation and assembly jobs, a standard guarantee period of two months applies. In special situations, such as emergency repairs, roof repairs or leaks, this may differ because the cause is not always immediately visible or may not be fully resolved. That is why it is best to always discuss the exact guarantee with the professional carrying out your job.

All professionals who work through Zoofy are screened in advance. They are also required to have valid liability insurance. This gives you extra protection in case something unexpectedly goes wrong during the job.

If there is a defect after the job is completed, or if you are not satisfied with the work, you should first report this to the professional. The professional has the right to inspect the work and, where necessary, be given the opportunity to fix the issue. If you cannot resolve it together, you can contact Zoofy for advice and mediation. Our customer service team takes complaints seriously and actively helps to find a suitable solution.

Would you like extra peace of mind? You can choose the Zoofy Guarantee Package. This is an optional package that gives your job extra protection. The Zoofy Guarantee Package costs €6.95 per job.

Payment is always handled safely through Zoofy. This means you never pay the professional directly. Zoofy holds the payment and only pays the professional once you are satisfied or when there is no open complaint about the work.