Offer your customers a complete home service.
Customers expect you to do more than deliver a product or advice, they expect help getting the job done. With Zoofy you add professional tradespeople to your service offering; from installation and assembly to repair and maintenance, without building a nationwide service organisation yourself. Zoofy takes charge from booking to aftercare, safeguards the quality of the job and guarantees personal service.
- Screened tradespeople, nationwide coverage
- Fixed price per job, no quotation process
- Zoofy takes charge from booking to aftercare
- One point of contact, also when something goes wrong
- For retail, e-commerce, brands and consumer organisations
Zoofy in numbers
You want to offer more service. Not become a service company.
Customers increasingly expect you to deliver more than a product or advice, they expect help getting the work done. Arranging one job isn't complicated. The complexity starts the moment you want to offer hundreds of different jobs, with nationwide coverage, consistent quality and a consistent customer experience.
Zoofy already runs that infrastructure. It lets you add a home service to your existing proposition without setting up an organisation for it.
A more complete proposition
You don't just sell what the customer needs, you also help them actually get it done.
Higher conversion
Doubt about assembly or installation holds a purchase back. Offer the solution alongside it and that barrier disappears.
More value per order
You add a relevant extra service to a product or existing offering, exactly when the customer needs it.
Less operational complexity
Zoofy organises the delivery. You don't have to select, manage and monitor hundreds of local trade businesses.
Who is this relevant for?
The proposition isn't tied to one sector. Wherever a customer still needs something carried out after a purchase or a piece of advice, a home service fits.
"I want to offer my customer assembly right after the purchase."
Zoofy provides the tradesperson. A tap, lamp, cabinet or kitchen appliance isn't just sold, it's installed too. Product and service become one complete solution.
"I sell a product that has to be installed professionally."
Zoofy is the nationwide delivery network. You don't need to build your own service network to offer installation, maintenance and repair.
"I want to help my members with jobs in and around the house."
Zoofy provides the operational infrastructure. Under your own brand you offer a broad home service, without becoming an operator yourself.
"I want to move from selling products to offering a complete solution."
Product and delivery in the same customer journey. The customer books the service at the moment they order the product.
Everything it takes to actually get the job done
You decide what you offer and to whom. From the moment your customer books, Zoofy takes over: the network of tradespeople, screening, scheduling, pricing, payment, invoicing and aftercare. No nationwide network to build, no tradespeople to select, no service organisation to set up.
Service catalogue
Together we decide which jobs are relevant for your customers, each with a fixed price.
Booking
The customer books the job straight from your customer journey. No quotation process, no waiting for a reply.
Matching
Zoofy matches the job to a suitable tradesperson based on trade, location and availability.
Delivery
The screened tradesperson carries out the agreed work, at the price that was fixed upfront.
Settlement
Zoofy handles payment, invoicing, customer questions and aftercare. Also when something isn't right first time.
You set the proposition. Zoofy organises the delivery.
A partner doesn't outsource their customer relationship. They use Zoofy to solve the operational complexity behind it, and to make that relationship better. We build your home service together. After that, Zoofy makes sure it works every single day.
Brand, customer and proposition
- The brand and the customer promise
- Which services are offered
- At which moments in the customer journey
- How the service is presented
- The required quality standards
- The commercial principles
The complete delivery
- The nationwide network of tradespeople
- Screening and quality control
- Job definitions and pricing structure
- Matching, scheduling and booking
- Delivery and operational handling
- Payment, invoicing and support
- Data, reporting and optimisation
Choose how Zoofy becomes part of your customer journey
Not every organisation has the same technical or commercial needs. That's why the partnership works at three levels, with the same delivery behind it.
Affiliate link or web listing
The fastest way to add a home service. You list fixed-price jobs on your site and your customer books them as easily as a webshop order.
- Fixed-price jobs as a web listing
- Handled like a webshop order
- Ideal for testing demand
Embedded / iFrame
The booking flow becomes part of your own environment. The customer stays inside the same journey and sees your brand, with Zoofy delivering behind it.
- Branded or co-branded
- Linked to product pages
- Minimal technical effort
API integration
For partners who want maximum control over UX, processes and data. Job catalogue, prices, availability and status flow straight into your own systems.
- Fully own customer experience
- Connected to your order and service flow
- Data back into your own reporting
Technology is a means, not a starting point. We start with the question of which service your customers need, then we decide which integration fits.
Other organisations are already building their home service with Zoofy
From DIY retail chains and e-commerce platforms to specialist retailers and consumer organisations.
What partners usually want to know
Who is responsible for the quality of the job?
Zoofy. Every tradesperson in the network is screened upfront and continuously assessed on customer feedback and the work delivered. If something isn't right, Zoofy handles the aftercare. You don't need a service organisation for that.
Does the customer relationship stay mine?
Yes. You set the brand, the customer promise and the proposition. Depending on the partnership, Zoofy is visible as the service partner or operates white-label behind the scenes.
How are prices determined?
Every job has a fixed price that is known to the customer upfront. No quotation process, no post-calculation, no surprises afterwards. Which jobs are offered at which price is something we set together.
Which work is covered by the home service?
Installation, assembly, repair, maintenance and one-off service jobs, across trades such as electrical, plumbing, appliances, handyman services and carpentry. Together we decide which part of that is relevant for your customers.
How much technical effort does an integration take?
That depends on the level you choose. A link or listing requires almost no development capacity. An iFrame is limited work. An API integration is a project, but gives maximum control over UX and data. Many partners start at level one or two and grow from there.
What happens during busy periods?
Zoofy manages nationwide capacity and availability per trade and region. Peaks in demand are absorbed within the network, without you having to steer it.
Can I start small?
Yes, and that's usually the best start: one product category or one type of job, a simple integration and a clear measurement period. If it works, we scale up.
Curious which home service fits your organisation?
Together we look at which services are relevant for your customers, how Zoofy fits into the customer journey and which integration is the best place to start.
- A concrete proposal for your situation
- Insight into jobs, prices and coverage
- Advice on the most logical starting point
- A relevant case from your sector
Your customer. Your service. Zoofy gets the job done.
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