Have your internet connection repaired

Table of Contents

• How long does it take to repair an internet connection?
• What does the ICT specialist do when repairing an internet connection?
• How do I know if I have a good and reliable ICT specialist?
• What happens after the job in terms of support and warranty?
• Do you always find someone for my job?
• Who do I pay?

The cost of repairing an internet connection via Zoofy averages €59 per hour, including VAT. No call-out fees are charged. The final price depends on the time required to resolve the issue and properly restore the internet connection.

How long does it take to repair an internet connection?

On average, repairing an internet connection takes 1 to 2 hours. The duration depends on the complexity of the issue and the experience of the ICT specialist. A simple problem may be resolved more quickly, while a more complex issue may take more time.

What does the ICT specialist do when repairing an internet connection?

An ICT specialist ensures that your internet connection is properly restored. This includes the following steps:

• Diagnosis: The specialist analyzes the problem to identify the cause of the issue.
• Resolution: The specialist resolves the issue by, for example, resetting the modem/router, checking the cabling, or adjusting network settings.
• Testing: The specialist tests the internet connection to ensure everything functions correctly.
• Finishing: After restoring the connection, the ICT specialist ensures everything is neatly finished and provides instructions if needed.

How do I know if I have a good and reliable ICT specialist?

At Zoofy, ICT specialists are carefully screened for their craftsmanship and reliability. You can read reviews and ratings from previous customers. Zoofy only works with specialists who have an average score of 9.2 or higher, ensuring you're dealing with a professional.

What happens after the job in terms of support and warranty?

At Zoofy, you can count on aftercare and warranty after your internet connection is repaired. The ICT specialist is legally obliged to provide a warranty on the work performed. Additionally, you can purchase an extra warranty package through Zoofy for added peace of mind. For maintenance or issues, you can always contact Zoofy again.

Do you always find someone for my job?

Yes, at Zoofy we do our utmost to always find a suitable ICT specialist for repairing your internet connection. We have an extensive network of experienced specialists. If we are unable to find someone, we will inform you immediately.

Who do I pay?

Payment is handled through Zoofy. After the ICT specialist has completed repairing your internet connection, you will receive a payment link via email. We also offer the option to pay easily and securely via a QR code, of course after the job is completed. Payments are never made directly to the specialist with card or cash.

Ready to have your internet connection professionally repaired? Post your job today via Zoofy and we'll take care of the rest!