Hospitality maintenance, sorted quickly and properly. Fixed in no time.
A leak, a power failure or a broken toilet can hit your business straight away. With Zoofy you quickly arrange the right professional for maintenance and repairs. You book and pay through Zoofy, get support with any questions, and can easily rebook a good professional afterwards. That way you build a trusted team of professionals, without having to search all over again every time.
A small defect can have big consequences
In hospitality everything needs to keep working. A blocked drain can slow down the kitchen, broken lighting affects the atmosphere and a fault in the sanitary facilities directly hits the guest experience.
With Zoofy you dispatch the job straight to a suitable professional. The job, payment and invoicing all run through Zoofy. So you have one point of contact and you are not on your own when questions come up during or after the job.
Zoofy takes care of it, so you can carry on running your business.
For maintenance across your whole venue
From kitchen and sanitary facilities to the guest area, hotel room and terrace. Through Zoofy you arrange, among others:
From report to trusted professional
Without calling several companies yourself or waiting a long time for quotes.
Describe the problem
Tell us what is going on, where the job needs to happen and when the professional can come by.
Zoofy finds a professional
We select a suitable professional within our network based on trade, location and availability.
The professional does the job
The appointment is confirmed and the professional arrives at the agreed time.
Everything runs through Zoofy
You receive the invoice via Zoofy and can come to us with any questions about the work.
Rebook the same professional
Happy? Request them again straight away via your account or the Zoofy App for the next job.
More certainty before, during and after the job
Pre-screened professionals
Zoofy screens professionals before they can carry out jobs through the platform. After every job they are reviewed by customers.
Clarity on costs
You see a fixed price or the applicable hourly rate upfront. Additional work and materials are always discussed first.
Payment and invoicing via Zoofy
The financial handling runs centrally through Zoofy. Afterwards you receive a business invoice with the correct company details.
Support whenever you need it
Have a question about the appointment, the work or the completion? Then you can turn to Zoofy for support.
Warranty on eligible work
Warranty is available for many jobs. With Zoofy Premium, warranty is included as standard on eligible jobs.
Your own team of trusted professionals
Found a good professional? Save them in your account and rebook them directly next time. That way you build a fixed team around your business.
Thousands of jobs, one steady standard
"Kitchen drain blocked on a Friday afternoon. Someone came within a couple of hours and sorted it neatly. Exactly what you need in hospitality."
"Had the lighting in the venue replaced and a fault fixed right away. Clear upfront on the cost and the invoice went neatly to the business."
"We run several locations. Nice that we can rebook the same professional who already knows the building. Saves us explaining every time."
Suitable for one venue and for multiple locations
Restaurants, cafés and lunchrooms
Quickly arrange help with problems that disrupt daily operations or the guest experience. Easily rebook a professional you are happy with for the next job.
Hotels and accommodations
Book professionals for repairs in rooms, common areas, sanitary facilities and technical installations. So you can work more often with professionals who already know your building.
Hospitality chains and franchisees
Dispatch jobs across different locations without maintaining a separate supplier network per venue. Good professionals can be deployed again at the same or another location.
Also for planned maintenance
Not every job is urgent. Zoofy can also be used for work you want to plan in advance.
By rebooking the same professional, you do not have to explain things all over again and you work more often with someone who already knows your business.
- ✓ Painting and repair work
- ✓ Sealing and sanitary maintenance
- ✓ Maintenance of doors and locks
- ✓ Preparing the terrace and outdoor area
- ✓ Small changes to interior or installations
- ✓ Recurring maintenance jobs
A reliable professional always in your pocket
- Track the status of ongoing jobs
- Quickly get in touch with the professional
- View previous bookings
- Save professionals you are happy with
- Rebook the same professional in one tap
Frequently asked questions
Booking, payment and invoicing all run through Zoofy. Professionals are screened in advance and reviewed after every job. If you have a question about the appointment or the work, you can turn to Zoofy for support.
Warranty is available for many jobs. With Zoofy Premium, warranty is included as standard on eligible jobs.
Yes. If you are happy with a professional, you can request them again via your account or the Zoofy App. Availability depends on their schedule and the type of job.
That way you work more often with someone who already knows your business and you do not have to explain things all over again.
Yes. By rebooking well-rated professionals, you gradually build a trusted team for your hospitality business, for one venue or for multiple locations.
Then Zoofy can dispatch the job again within the network. So you are not dependent on one person and can still quickly find a suitable professional.
Choose the job, indicate when you want to be helped and describe exactly what needs to happen. You can add photos straight away, so the professional arrives well prepared.
Then you fill in the location and the contact details. As soon as a professional accepts the request, the appointment is set and they contact you directly. So you do not have to call several companies yourself or wait for quotes.
You simply provide a separate billing address and email address. The invoice is issued in the name of your hospitality business, so you receive a business invoice with the correct company details and your administration stays clear.
You always pay Zoofy securely afterwards via a QR code or payment link, and never directly to the professional.
At Zoofy you see the applicable rate upfront, so you know where you stand before you book. We work with fixed prices per job and with hourly rates. At Zoofy you pay no call-out charges.
If extra work or materials are needed during the job, the professional always discusses this clearly with you first. Material and any parking costs are charged separately and always paid securely via Zoofy.
The warranty differs per job. For installation and assembly jobs a standard warranty period of two months applies. In special situations, such as emergency repairs or leaks, this may differ. It is best to discuss the exact warranty with the professional who does the job.
All professionals are screened in advance and hold valid liability insurance. Want extra certainty? Then you can choose the Zoofy Warranty package (€9.95 per job). With Zoofy Premium, warranty is included as standard on eligible jobs.
Booking single jobs is always possible, at a fixed price upfront. Does your hospitality business need maintenance more often?
With Zoofy Premium you benefit on every eligible job from no service fees, fixed rates, priority for urgent work and warranty included as standard. That way you combine the flexibility of a nationwide network with the familiarity of a fixed team around your business.
Certainty on every hospitality job
With Zoofy your hospitality business has a reliable maintenance partner for all jobs in and around your premises. Book a screened professional, arrange payment and invoicing through Zoofy and bring a good professional straight back in next time.
Less searching. More certainty. A trusted team for your business.
Hospitality maintenance. Fixed in no time.