ICT specialist

Table of Contents

• How quickly is my request accepted?
• Can I request an emergency IT specialist?
• What types of jobs can I hire an IT specialist for?
• How do I find a reliable IT specialist?
• Who do I pay?
• What is the warranty period for completed jobs?

The average cost for an IT specialist is around €59 per hour. For urgent jobs, the hourly rate is approximately €75. Final costs depend on the specific task, required materials, and the urgency of the situation. At Zoofy, rates are based on averages charged by professional IT specialists, so there are no surprises. Many jobs at Zoofy can be booked at a fixed or estimated price. There are no call-out fees, so you always know what to expect.

How quickly is my request accepted?

Your request is usually accepted within 20 minutes by an IT specialist. Depending on the region, this can vary between 20 minutes and 4 hours. With a high acceptance rate and an average rating of 4.8 stars, you can expect fast and reliable service. If it takes longer, we will keep you informed. If you haven't heard anything after 4 hours, we will automatically send you a request to provide alternative dates and times. Once the job is accepted, the IT specialist will contact you directly to discuss the task.

Can I request an emergency IT specialist?

Yes, you can definitely request an emergency job. We understand that some IT problems require immediate attention. Emergency jobs are often accepted within an hour, and the IT specialist can usually come by the same day to fix the issue. Of course, the exact time will be confirmed in direct contact first.

What types of jobs can I hire an IT specialist for?

An IT specialist can help you with a wide range of tasks. Whether it's fixing internet issues, installing a modem, setting up a home network, data recovery, or repairing your computer or laptop, our specialists are ready to assist. Every job is carried out with the same professionalism and care.

How do I find a reliable IT specialist?

Finding a reliable IT specialist is easy via Zoofy. We only work with screened professionals who have the necessary experience and certifications. By submitting a request through our platform, we ensure that you are quickly connected with a trustworthy and skilled IT specialist.

Who do I pay?

At Zoofy, you always pay us via a QR code or payment link sent by email. Never pay the specialist directly. Zoofy holds the payment for a short period before releasing it to the specialist, which offers extra assurance that the job will be completed satisfactorily.

What is the warranty period for completed jobs?

The warranty period varies per job. For installations and assemblies, a legal warranty of two months applies. Additionally, Zoofy offers a Warranty Package for a small extra fee per job. This package provides extra protection and can be selected in the final step of the booking form. The two-month legal warranty is provided by the specialist.

Need an IT specialist? Submit your job now via Zoofy, and we’ll make sure a reliable specialist is quickly on their way to help you. Your issue will be resolved promptly and professionally!