Customer Service
Opening hours
Monday to friday: 09:00 to 17:00
Saturday & Sunday: closed
Do you have a question?
If you have a question about our service or a booking, let us know through the customer chat at the bottom right of the page. You can also find all the answers on our
Frequently Asked Questions page.
Report a complaint
Do you have a complaint or is something not going as expected? Let us know via the customer service chat at the bottom right of the page.
In the chat, we automatically ask for the necessary details so we can collect all the information and respond quickly and appropriately. We prefer to receive complaints in writing, so everything remains clear and misunderstandings are avoided. You will hear from us within 2 working days.