Cleaner

Table of Contents

• How quickly is my request accepted?
• Can I request an emergency cleaning job?
• For which tasks can I hire a cleaner?
• How do I find a reliable cleaner?
• Who do I pay?
• What is the warranty period for completed jobs?

The cost for a cleaner via Zoofy varies depending on the duration and type of cleaning service. For a one-time cleaning of two hours, you pay a fixed price of €50, including VAT and without call-out charges. For a full-day cleaning (approximately 8 hours), the fixed price is €299. These rates are based on previous jobs and offer transparent and fair compensation for the service.

How quickly is my request accepted?

Your request is usually accepted by a cleaner within 20 minutes. Depending on the region, this can vary from 20 minutes to 4 hours. With a high acceptance rate and an average rating of 4.7 stars, you can count on fast and reliable service. If it takes longer, we will keep you informed. If you haven't heard anything after 4 hours, we will automatically send you a request to provide multiple or alternative days and times. Once the job is accepted, the cleaner will contact you directly to discuss the job.

Can I request an emergency cleaning job?

Yes, you can certainly request an emergency job. We understand that some cleaning issues require immediate attention. Emergency jobs are often accepted within an hour, and the cleaner can usually come to you the same day to resolve the issue. Of course, first have mutual contact to discuss the exact time.

For which tasks can I hire a cleaner?

A cleaner via Zoofy can help you with a wide range of tasks. Whether it's cleaning your home, office, carpet, or other spaces, our professionals are ready to assist you. Every job is carried out with the same professionalism and care.

How do I find a reliable cleaner?

You can easily find a reliable cleaner via Zoofy. We only work with screened professionals who have the necessary experience and certifications. By placing a request through our platform, we ensure that you quickly get a reliable and skilled cleaner assigned. Our cleaners are rated with an average score of 4.7 out of 5 stars, based on customer reviews.

Who do I pay?

At Zoofy, you always pay us via a QR code or payment link that you receive by email. Never pay the professional directly. Zoofy holds the payment for a while before releasing it to the professional, providing extra assurance that the job is completed to your satisfaction.

What is the warranty period for completed jobs?

The warranty period varies per job. For cleaning services, a statutory warranty period of two months applies. Additionally, Zoofy offers the Warranty Package for a small fee per job. This package provides extra protection and can be selected in the final step of the request form. The statutory warranty period of two months is provided by the professional.

Need a cleaner? Place your job via Zoofy now, and we'll ensure that a reliable professional gets to work for you quickly. This way, your problem is solved quickly and professionally!